TheraPlug
Plug Into Your Peace
PROVIDER FAQ
Frequently Asked Questions
Everything you need to know before becoming a TheraPlug Provider.
We’ve answered the questions providers ask most often so you can make informed decisions with confidence.
Getting Started
What is TheraPlug?
TheraPlug is a behavioral healthcare technology platform designed to connect patients with licensed mental health professionals through a modern, secure, and easy-to-use experience. Our mission is to make behavioral healthcare more connected, more accessible, and more human.
Who can become a TheraPlug provider?
Is there a cost to join?
Is the Letter of Intent legally binding?
What happens after I submit my information?
Compensation & Payments
How are providers compensated?
For private-pay and many commercial insurance appointments, the standard session rate is $130 per hour. Providers receive 70% of revenue from completed sessions, while TheraPlug retains 30% to support technology, payment administration, marketing, customer support, and ongoing operations.
How are Medicare and Medicaid sessions handled?
How often are providers paid?
Practice Management
Will I choose my own schedule?
Yes. You control your availability, appointment times, and workload. You decide when and how often you want to provide care.
Can I continue seeing my existing patients?
Will TheraPlug help me find new patients?
Can I practice from home?
Technology & Security
Is the platform secure?
Yes. Protecting patient privacy is fundamental to everything we build. TheraPlug is designed with strong security and privacy practices appropriate for behavioral healthcare.
Why become a Founding Provider?
Which states can providers practice in?
What licenses are accepted?
Can I practice in multiple states?
Do I bill insurance myself?
How are denied claims handled?
Will I receive payment reports?
Can I block off vacation time?
Can I pause my availability?
What happens if a patient cancels?
What is the no-show policy?
Can I set my own availability?
Will there be a mobile app?
Can I access patient records securely?
How does TheraPlug match patients with providers?